This Privacy Policy describes how Pasig City Hall's Management Information Systems Office (MISO) collects, uses, discloses, and protects your personal information when you use the TechTrack: An Electronic Service Monitoring and Management System and related services. We are devoted to protecting your privacy and handling your personal information responsibly.
MISO gathers personal information that you submit while using our services, as well as data about how you access and interact with the platform. This data is collected through forms, user activities, and automated techniques such as cookies and server logs. The information gathered is utilized to improve platform functionality, user experience, and ensure effective service delivery and support.
The collection of personal information occurs when you register or use our services. This information may include your name, email address, phone number, employee ID, and address. The information we gather allows us to verify your identity, manage your account, and provide personalized features and support, ensuring a secure and efficient experience on our platform.
We collect usage data to better understand how you interact with our services. This includes information on your device's Internet Protocol (IP) address, browser type, operating system, the pages you view, and the date and time of your visit. This information allows us to analyze trends, optimize system operation, and provide a more personalized user experience.
We use cookies and other tracking technologies to enhance your user experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve the performance of our services. You can manage or deactivate cookies in your browser settings, but this may limit certain functionalities.
The data we collect is used to provide, maintain, and enhance our services. This includes addressing user requests, managing accounts, and improving system functionality. Additionally, we may use your information to communicate with you, respond to inquiries, provide customer support, and send important service updates or notifications.
We prioritize your privacy and are committed to safeguarding your information. We may disclose your data in specific situations, including:
We implement security measures such as encryption, firewalls, and regular security audits to protect your personal information. However, despite our efforts, we cannot guarantee absolute security due to inherent risks associated with data transmission and storage.
As a user, you have certain rights regarding your personal information, including the right to:
We may update our Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us: